Privacy Policy

Privacy Policy

Last updated: [Insert Date]

1. Introduction:

At [Garage Name] ("we", "us", "our"), we respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website, contact us, request a quote, book a service, or use our services.

We are a vehicle repair and servicing business based at:

[Business Address]

Contact email: [Email Address]
Telephone: [Phone Number]

2. Information We Collect:

We may collect the following information:

Your name

Telephone number

Email address

Home address (where required)

Vehicle details, including registration number, make, model, and service history

Details of enquiries, bookings, repairs, and services requested

Any information you provide through our website forms, booking forms, or messages

3. How We Use Your Information

We use your information to:

Respond to enquiries and requests

Provide vehicle repair, servicing, and maintenance services

Arrange and manage bookings

Provide quotes and invoices

Contact you regarding your vehicle or service

Keep records required for business and legal purposes

Improve our customer service

Where you have given permission, we may also contact you with updates, offers, or promotions.

4. Marketing Communications

If you choose to provide consent, we may send you marketing messages by email, SMS, or other communication methods.

You can unsubscribe or request that we stop marketing communications at any time by contacting us.

5. How We Store and Protect Your Data

We take reasonable steps to protect your personal information from loss, misuse, unauthorised access, or disclosure.

Your information may be stored using secure systems, including our customer management and booking software platforms.

6. Sharing Your Information

We do not sell your personal information.

We may share information only where necessary, including with:

Service providers who help us operate our business

Payment providers

Accountants or legal advisers where required

Authorities where required by law

7. Cookies

Our website may use cookies to improve your browsing experience, understand website usage, and help us improve our services.

You can control or disable cookies through your browser settings.

8. Your Data Protection Rights

Under UK data protection laws, you have rights including:

The right to request access to your personal data

The right to request correction of inaccurate information

The right to request deletion of your data where applicable

The right to object to certain uses of your information

The right to withdraw consent for marketing communications

To make a request, contact:

[Email Address]

9. Data Retention

We keep personal information only for as long as necessary for the purposes it was collected, including meeting legal, accounting, and business requirements.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact:

[Garage Name]
[Address]
[Phone]
[Email]